Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. OKIE E-Store will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7-14 working days after the confirmation.

Please return your purchase to the following address:


Hairvolution Sdn Bhd 
Lot S06, Tingkat 2,
Giant Hypermarket Bandar Kinrara,
Lot 449 Jalan BK 5A/1,
Bandar Kinrar,47180 Puchong,


Please contact us at or watsapp us at +6012 5131533 if you have any questions or doubts.